Refund Policy
All event payments, coaching payments, and payment plans are subject to a 7-day refund window beginning on the date of the first payment.
After 7 days from the first payment, all payments are fully non-refundable, including deposits, payment plan installments, and subsequent charges. This applies regardless of attendance, scheduling conflicts, personal circumstances, or changes in availability.
No refunds of any kind will be issued after the 7-day window.
⸻
Chargeback Policy
By completing checkout, you acknowledge and agree to these Terms. Any attempt to dispute a charge or file a chargeback with your bank or payment processor after the 7-day refund window is a violation of these Terms.
If a chargeback is filed, we will provide all documentation to the processor showing:
– the refund policy
– your acceptance of the Terms
– service delivery or event registration
– payment history
If the chargeback is reversed or if the account is sent to collections, the customer is responsible for:
• the full balance owed
• all collection agency fees
• all legal fees associated with recovery
• administrative and time-tracking costs incurred
Outstanding balances may be pursued through a third-party collection agency and may be subject to additional fees as permitted by law.
Refund Policy
All event payments, coaching payments, and payment plans are subject to a 7-day refund window beginning on the date of the first payment.
After 7 days from the first payment, all payments are fully non-refundable, including deposits, payment plan installments, and subsequent charges. This applies regardless of attendance, scheduling conflicts, personal circumstances, or changes in availability.
No refunds of any kind will be issued after the 7-day window.
⸻
Chargeback Policy
By completing checkout, you acknowledge and agree to these Terms. Any attempt to dispute a charge or file a chargeback with your bank or payment processor after the 7-day refund window is a violation of these Terms.
If a chargeback is filed, we will provide all documentation to the processor showing:
– the refund policy
– your acceptance of the Terms
– service delivery or event registration
– payment history
If the chargeback is reversed or if the account is sent to collections, the customer is responsible for:
• the full balance owed
• all collection agency fees
• all legal fees associated with recovery
• administrative and time-tracking costs incurred
Outstanding balances may be pursued through a third-party collection agency and may be subject to additional fees as permitted by law.
Trauma-Informed Coaching – Know when to coach and when to refer to a therapist 
